Call us at (808)7778769 or
email: hawaii@claudiaferrari.com
at any time if you have any questions or need any help!!

Aloha valued customer !!!
Much mahalo for shopping at Aloha Gifts From Hawaii:
Hawaiian Gifts and Products Premier Online Super Store.
Now you can buy treasures of paradise right here, safely and affordably
with friendly, personalized customer service.
Each and every customer is very important to us !!!
If you have any questions and/or need more information, please contact us at:

mail to: P.O. Box 643 Haleiwa Hawaii USA 96712
(Sorry, we do not have a front store yet)
call us at: USA (808) 7778769
email:
hawaii@claudiaferrari.com

Check it out what they are saying about us:
EBAY Customers Feedback

Ordering, Shipping and Payments Informations:

Shipping:

-If you are buying large quantities, your shipping cost may be different than estimated, but
still, we will do our very best to save your money on shipping !!!


All products are checked, inspected, tested, approved and carefully packed before we ship them out.
We do not ship broken or damaged products, guarantee!!
We are not responsible for the shipping handling, services or delivery time
by the shipping carrier of our customers choice, and
all orders will be insured to guarantee delivery against loss or damage
by the chosen shipping carrier.

Your order should be shipped out within 2 to 3 business days or sooner if requested,
it still depends on supplier's products availability.
If your order will take longer for some reason, we will email you.

Shipping costs include insurance and handling fees.
Sorry, shipping, insurance and handling fees are no-refundable.


USPS Shipping is closed on Sundays and US Holidays.
UPS is closed on Saturdays, Sundays and US Holidays.

Shipping costs shown on your order form are an estimate only.
We do our best to give you the exactly cost but,
sometimes when you are buying multiple items or large quantities
the final shipping cost will be different than the estimated shipping cost.
Sometimes, depending on products size, we can fit many in one Flat Rate boxes by USPS and
save you lots of money on shipping.

Estimate delivery time with the availalble carriers:

USA:
USP GROUND: 3 to 5 business days depending on the exactly location,
USP 2nd DAY delivery: 2 business days guarantee per carrier.
USPS Priority Mail and First Class Mail: 3 to 5 days business days depending on the exactly location,
USPS Express Mail: 2 business days guarantee per carrier.

International:
USPS First Class Mail or Priority Mail International: around 7 to 10 business days.
Note: WE ARE NOT RESPONSIBLE FOR CUSTOMS FEES.

Payments:

Credit Cards:
Your credit card will be charged for the order only when we ship it out.
Credit card transactions are completely safe with Yahoo's store merchant service system 128 bits encryption.

PayPal:
INTERNATIONAL customers orders preferred payment is PAYPAL.
You must provide a confirmed shipping address and/or be verified.
Please be aware that the shipping cost is an estimate only and there may be a difference on shipping costs depending on how many items you are buying and you may have to send additional payment to cover for the total shipping cost of your order. We will invoice you via PayPal if so needed.

Taxes:
-A 4.712% tax will be added to orders to be shipped to Hawaii's addresses only.

Ordering:

-Beside placing an order here online,
there are other ways to conveniently place an order with us:
-you can mail your detailed order to us at:
P.O. Box 643, Haleiwa, HI 96712 or
-e-mail your order to: hawaii@claudiaferrari.com

Please, write clear item information, your shipping address and payment method.

If you email your order, payment methods accepted are:
credit card, personal or cashier's checks (5 business days to clear),
money orders (3 to 5 business days to clear) and
PayPal (you must provide a confirmed address).
We will hold your emailed order for 7 business days waiting for payment.
We will only ship out your order upon received and cleared payment.
Sorry, NO EXCEPTIONS.

-GIFT WRAP fee of $10.00 is for one wrap only. Multiple items orders will be wrap all together.

BULK ORDERS
:
If you are buying more than
the item's special quantities/prices already offers on their own pages
contact us, you may be eligible for extra discount.

Sale prices and/or specials are subjected to products availability and
are subjected to be terminated at any time with no further notice.
Sale prices are applied to the product price only, not shipping, handling or tax fees.

Specials discount are not always eligible for international or bulky orders.

-You can always contact us to request anything you may need to fullfill your needs.

Please, read carefully the Privacy Policy before you place an order or
email us at: hawaii@claudiaferrari.com if you have any questions.
By using this website, you agree to our conditions of use, legal notices, and privacy policy.

We reserve the right to cancel any order at any time for any reason and you will be notify with the reason.

Exchanging or Returns Products

Our policy is 100% customer satisfaction guarantee.
We will gladly exchange your product if you don't like it.
Just send the product back to us (shipping and handling fees are non-refundable)
in the original package and in salable conditions, within 14 days of purchase,
add a letter letting us know why you didn't like it.
Upon inspection we will exchange it ( at your own shipping expenses), refund or credit.

Depending on products, some restrictions apply as:
restocking fees for returning products will be applied as credit card fees are non-refundable to us,
money back eligibility or store credit only.

Returned merchandise must be in salable conditions, in its original package,
carefully packed to prevent breakage in transit and
returned shipping costs must be paid by customer.
If returned merchandise arrives to us broken due to improper packing
we will not issue a credit or refund for broken item(s).
To return merchandise, you must enclose a copy of your sales receipt with a
notation stating the reason for your return.
Your package must be pre-paid and must be addressed exactly to our address:
P.O. Box 643 Haleiwa HI 96712.

SORRY, WE DO NOT ACCEPT RETURNS FOR FOOD ITEMS AS "A SAFETY FOOD POLICY".

If you are only exchanging items please, enclosed self addressed and
stamped envelope to be returned to you.

If it was a manufactory problem (we will check, inspect, test and approved all products before we ship them out),
after information approval, we will resend a new product to you at our own cost.

Mahalo for shopping with us and your patronage !!!