If you email your order, payment methods accepted are:
credit card, personal or cashier's checks (5 business days to clear), money orders (3 to 5 business days to clear) and
PayPal (you must provide a confirmed address).
We will hold your emailed order for 7 business days waiting for payment.
We will only ship out your order upon received and cleared payment.
Sorry, NO EXCEPTIONS.
If you are buying more than
the item's special quantities/prices already offers on their own pages
contact us, you may be eligible for extra discount.
Sale prices and/or specials are subjected to products availability and
are subjected to be terminated at any time with no further notice.
Sale prices are applied to the product price only, not shipping, handling or tax fees.
-SEASONAL AND SPECIAL DISCOUNTS ARE NOT ELIGIBLE FOR INTERNATIONAL AND BULKY ORDERS.
email us at: firstname.lastname@example.org if you have any questions.
We reserve the right to cancel any order at any time for any reason and you will be notify with the reason.
INTERNATIONAL ORDERS REQUIREMENTS:
Using PayPal you must provide a confirmed address.
International orders requirements paying with credit cards not issued on the USA (only certain countries do not need submit this paper: Canada, UK, Germany, Japan, Australia among few others).
For first-time customers ordering using cards issued outside the USA (you will be inform if you need), we require a faxed or emailed (in JPEG format), signed copy of your most recent credit card statement. This is only a one-time requirement that will not be necessary on future orders using the same credit card and billing information.
Your credit card information is held with the greatest discretion and will not be used for any purpose other than confirming your identity as the legitimate cardholder.
Our email address is: email@example.com, and our fax number is: 001-808-638 0605.
Your order will NOT be held, processed, or shipped until we receive this information exactly as instructed. We will confirm via email when we receive your fax/email with this information.
You will have approximately 5 business days following your order date to provide this information after which time your order will be cancelled.
Why do I need to send a copy of my credit card statement? There is a high incidence of attempted credit card fraud from outside the USA, and our Address Verification System only works on cards issued in the USA and some addresses in Canada, UK, Germany, Japan. Having a signed copy of your credit card bill is our only proof that you are the legitimate cardholder, and not someone that may have stolen your card to use it for Internet fraudulent purchases.
EXCHANGING OR RETURNING PRODUCTS
Our policy is 100% customer satisfaction guarantee.
We will gladly exchange your product if you don't like it .
Just send the product back to us (shipping and handling fees are non-refundable)
in the original package and in salable conditions, within 14 days of delivery,
add a letter letting us know why you didn't like it.
Upon inspection we will exchange it ( at your own shipping expenses), refund or credit.
Depending on products, some restrictions apply as:
restocking fees for returning products will be applied as credit card fees are non-refundable to us,
money back eligibility or store credit only.
Returned merchandise must be in salable conditions, in its original package,
carefully packed to prevent breakage in transit and
returned shipping costs must be paid by customer.
If returned merchandise arrives to us broken due to improper packing
we will not issue a credit or refund for broken item(s).
To return merchandise, you must enclose a copy of your sales receipt with a
notation stating the reason for your return.
Your package must be pre-paid and must be addressed exactly to our address:
P.O. Box 643 Haleiwa HI 96712.
If you are only exchanging items please, enclosed self addressed and
stamped envelope to be returned to you.
If it was a manufactory problem (we will check, inspect, test and approved all products before we ship them out),
after information approval, we will resend a new product to you at our own cost.
WE PROSECUTE CREDIT CARD FRAUD !!!
MUCH MAHALO FOR SHOPPING WITH US !!!